Contractors- Good to Great
The commercial and multi-family construction industry employs tens of thousands of contractors. These big projects take lots of capital and lots of experienced people to get it done. If you have been in the construction business for a good while, then congratulations, this can be a tough gig. You probably figured out the keys to your company’s success. And that is your customer’s success. However, in many instances, not all contractors are committed to this ideal and that can really make for challenging issues for building owners and tenants. Below are four observations of qualities that make average contractors, great.
#1 One of the first signs you will notice about a good contractor is their overall professionalism. Some indicators of this would be that they arrive to meetings and jobs sites on time and are well prepared to discuss the project’s status. The contractor will offer sound & reasonable advice throughout the course of the job, often leading to better outcomes. Lastly, they are honest and trustworthy and are driven to ensure the projects succeeds for their clients.
#2. Good contractors have a solid technical knowledge and can communicate these ideas in a clear, succinct manner to those of us who are less technical. The construction industry is full of complexities which includes engineering, supply chains and materials, technical craftsmanship, and a host of other practices. And a good contractor will be well-versed in all these disciplines.
#3. An experienced contractor will have, of course, good referrals and a steady group of subs (if needed) that they utilize. Because these contractors have been in the industry for quite some time, they have racked up successful projects and great referrals to their jobs. And because of their success, they also have a good support team in terms of other vendors they partner with, or subs that they use for more complex jobs.
#4. A dependable contractor is also one who is well financed, or at the very least, they have enough capital to maintain high quality insurances, licenses, proper equipment, and supporting personnel to complete the project. We are not saying you need to be rich, however, a good contractor will have a sound understanding of their finances and be able to carry a project through to completion.
So, there you have it. Here are some examples that may be able to help both building managers and the vendors who service their properties. If you would like to learn more, please visit the following resources for more information.